Playtomic

OVERVIEW

From Strategy to Design

Playtomic is a platform that simplifies the management of sports facilities, enabling players to easily book courts and connect with others. It streamlines reservations, payments, and group organization, enhancing the overall sports experience. Playtomic helps clubs optimize facility usage and fosters a community-driven environment for sports enthusiasts.

Sports I SAAS I 2020-Present

PHASES OF THE PROJECT

1. FOUNDATIONS ALIGMENT WORKSHOP

A one-day workshop designed to align Playtomic's product department around a unified mission, vision, and set of design principles. The goal was to ensure that the entire team was working towards the same overarching objectives, setting a strong foundation for future work.

2. OBJECTIVES AND STRATECY C-LEVEL WORKSHOPS

This strategic workshop brought together Playtomic’s key decision-makers to define the company’s next steps. It allowed the leadership team to align on their goals, direction, and high-level strategies to ensure coherent growth and development across the company.

3. OKRs WORKSHOP

Memorable facilitated a session focused on defining and ideating new objectives for Playtomic. The team engaged in a creative process to set measurable goals aligned with the company's vision and growth trajectory.

5. CLUB JOURNEY WORKSHOP

In this workshop, Memorable helped Playtomic craft a smooth and engaging experience for sports clubs, focusing on their needs and the tools required to enhance the management and growth of their offerings on the platform.

4. USER (PLAYER) JOURNEY WORKSHOP

A collaborative workshop focused on designing and improving the user journey within the Playtomic platform. The objective was to ensure a seamless and intuitive experience for players and facility managers.

6. PRODUCT IDEATION LAB

A full-day ideation session dedicated to brainstorming new product solutions, and generating innovative ideas for improving both the user experience and the club management experience on the platform. This session provided fresh concepts for future product development.

THE IMPACT

Numbers that speak

• NPS (NET PROMOTER SCORE)
  10

• SATISFACTION RATING
  10/10

• COMPANY OBJECTIVES ACHIEVED
  100%

• REPEAT WILLINGNESS RATE
  100%

Words that count

“Over the years, Memorable has been a key partner in transforming our workshops into moments of alignment, creativity, and actionable results. Across different departments and challenges, their ability to tailor experiences has consistently helped Playtomic foster collaboration, spark innovative ideas, and drive impactful outcomes for our teams.”

— Former CEO and Founder