Juegos Once


OVERVIEW

User Testing for WEB and APP

Erretres is a design and branding agency known for creating user-centered experiences. They partnered with Juegos Once, a Spanish gaming platform that offers accessible games supporting the Spanish Association of the Blind. Together with Memorable, they worked on improving Juegos Once’s app and website to enhance usability, accessibility, and overall user experience.

Game I UX/UI I 2023 I Collab with Erretres

 

PROJECTS DEVELOPED IN PARTNERSHIP WITH MEMORABLE

1. USER TESTING PLANNING


Memorable collaborated with Erretres to define clear testing objectives, identify key user personas, and establish research questions that would guide the testing process.

3. DATA ANALYSIS & INSIGHTS


Memorable analyzed the results of the user tests to identify pain points, usability issues, and areas where the designs could be further optimized for better user experience.

2. USABILITY TESTING

We carried out extensive user testing across various devices, evaluating the effectiveness and user-friendliness of the new app and website designs.

4. RECOMMENDATIONS & REPORTING


Based on the insights gathered from the testing phase, we developed a comprehensive set of recommendations aimed at improving usability, accessibility, and overall user satisfaction for the Juegos Once platform

 

THE IMPACT

Numbers that speak

  • NPS (NET PROMOTER SCORE)
    10

  • SATISFACTION RATING
    10/10

  • COMPANY OBJECTIVES ACHIEVED
    100%

  • REPEAT WILLINGNESS RATE
    100%

 

Words that count

I would recommend working with Valentina and Memorable for any research-design project. She not only delivers high-quality work but also gets deeply involved with the team and supports the project strategically.
— Product Lead
 
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